SCHEDULING GAMES is concerned with the design of optimal scheduling policies for multi-server queueing systems, in a strategic environment. Traditional work in this area considers strategic arrivals and strategic pricing of service, but ignores strategic behavior among the servers, e.g., in service systems, where employees could react to the scheduling policy by strategically choosing their service rates in order to maximize their utility. The focus of my work is to study the effects of strategic behavior of heterogeneous servers on optimal system design.
Routing and staffing when servers are strategic.
with Sherwin Doroudi, Amy R. Ward, and Adam Wierman. Published in Operations Research, 2016.
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